COVID-19 Home Testing

Camelot and Moore MedTech have come together to bring you at-home lateral flow testing for COVID-19. Your health and wellbeing is our top priority and we want to ensure you are keeping yourself and those around you safe. Typically, 1 in 3 people who have coronavirus have no symptoms and can spread the virus without realising it which makes regular testing extremely important.

This page contains all the resources you need to ensure your home-testing experience runs smoothly!

  • Overview of scheme
  • Taking your test at home
  • Frequently Asked Questions
  • More help and guidance


Lateral flow tests are rapid (15 minute) tests that can identify if an asymptomatic individual is currently infectious with COVID-19. They are designed to identify cases of COVID-19 that are not causing any symptoms. The government has requested that large businesses use a lateral flow testing programme to identify asymptomatic COVID-19 carriers in their workforce.

What does the scheme involve?

Lateral flow testing is designed to identify individuals who have no symptoms but could pass on COVID-19 to others in the workplace. Every case picked up by lateral flow testing is of significant benefit and would not otherwise be discovered.

Lateral flow testing cannot be used on symptomatic individuals - if you are experiencing COVID-19 symptoms, you should book a PCR test via the government website.

Lateral flow tests have a lower accuracy than conventional PCR COVID-19 tests. It is possible that someone without any symptoms, but carrying COVID-19, could receive a negative lateral flow test result. You should always follow the COVID-19 Safe Working on Site Policy, all on site signage and remote working risk assessments even if you have had a recent negative test result.

The use of lateral flow tests is entirely voluntary, however we strongly encourage you to take part in the programme. Tests will be allocated based on Google Form submissions (with the exception of NDC team members and contractors), and you are therefore not required to opt out of the process.

You have already been invited to request lateral flow tests and perform them on yourself at scheduled intervals from the 1st of May. The test is a nasal swab test, similar to the standard PCR COVID-19 test. All the information you need to take your test will be provided on this website, as well as in your test kits.

We anticipate that you will have all the information you need regarding the programme via this website and the Camelot Lateral Flow COVID-19 Testing Procedure. However, if you have any further questions during the testing programme, they should be directed to the People Team via the following email address:

To request COVID-19 lateral flow test kits, please fill out the Google Form here. The form will be open for orders for a period of time each month so that orders can be placed for the following month. You will receive an email each month telling you when it's time to place your order.

To report a case of COVID-19, please fill out the COVID-19 Reporting Google Form here.

What do I do once I receive my results?

Taking your Test

Before you take your COVID-19 lateral flow test, please take the time to read through the guide carefully and watch the instructional video.

Familiarise yourself with the process so you know how it works before you begin.

Step-by-Step Guide

The step-by-step guide for self-testing for coronavirus can be found by clicking here. We recommend reading through this guide a few times before you first take your test so that you are familiar with the process. It is here for you to refer to each time you are taking a lateral flow test.

Instructional video

Watch the video below for a full demonstration of the process:

Frequently Asked Questions

For Employees

How can I protect myself and others from coronavirus?

It is critical that everybody abides by the COVID-19 Safe Working on Site Policy to ensure you protect yourself and others.

Lateral flow testing provides an additional measure to protect yourself and others around you, but is not a substitute for COVID-safe behaviours.

You must continue to:

  • Wear a face covering at all times unless seated at your desk
  • Socially distance from others
  • Adhere to stringent hand hygiene rules
Can I have a lateral flow test?

Yes, all employees (plus regular office-based contractors) are eligible.


How do I register for the lateral flow testing programme?

You don't need to register. All you need to do is complete this Google Form each month (unless you work at the NDC). You will be notified when it is time to do this.


How do I collect my tests?

Tests will be handed out to individuals at the Watford Head Office where possible. Please collect your tests from the post room following completion of the Google Form. Anyone who cannot collect test kits in person will receive them by post. Please complete the Google Form accordingly.


What should be in the box when I open it?

Each box/testing kit will contain the following:

  • 1 foil pouch containing the test cartridge
  • 1 extraction tube containing the buffer solution
  • 1 tube cap
  • 1 sterilised swab for nasal sample collection
  • 1 tube holding tray


Other items not included in the box that you will need to have with you when you take your test:

  • A timing device (e.g. a phone stopwatch or kitchen timer) to make sure the test is timed accurately


How should I store my tests?

You should store your tests at home in a secure, dark place at room temperature.

They should not be placed in direct sunlight, close to a heating source or in the fridge or freezer.

They should be kept out of the reach of pets and children.


When should I take a test?

Tests should be taken in advance of days in the office. If you work full time, you should test on Sunday night or Monday morning and Wednesday night or Thursday morning.

If you work up to 3 consecutive days only, then you should take a test the night before the first day, or the morning of the first day.

If you have a less standard working pattern then you should use common sense e.g. Monday, Tuesday and Friday in the office: test Sunday night or Monday morning and Thursday night or Friday morning.

If you work full-time in the field (and are therefore allocated 3 tests per week), then test on Sunday night, Tuesday night and Thursday night or Monday morning, Wednesday morning and Friday morning.


I have COVID-19 Symptoms, should I take a lateral flow test?

No, if you have COVID-19 symptoms, you should not take a lateral flow test. You should inform your manager and book a PCR test via the government website. Please also complete the COVID-19 Reporting Google Form which can be found here.

The following are the most common and recognised symptoms of Coronavirus as advised by the NHS:

  • A high temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough - this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • A loss or change to your sense of smell or taste - this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal


How do I take the test?

Instructions are provided both on this webpage and with the test kit. The testing process is similar to the PCR test and involves a nasal swab.

What do I do if my lateral flow test kit is damaged, broken or has anything missing?

Dispose of the damaged/broken test kit and use the spare test kit provided to you.

If there are any further issues, report to the People Team via the following email address:


What do I do if I lose my test kits?

Unfortunately, we do not have sufficient test kits to replace them if they are lost. Please take care to get your kit home safely and store it somewhere safe, away from children and pets.


Why is the test insert that was in the box different to the instructions given to me?

The box contains a technical document from the manufacturers. Feel free to read this, but it includes lots of information that may not be very helpful. The instructions in this 'test insert' may also differ slightly from the instructions we have given on how to perform the test.


What should I do if I receive a negative test result?

If the lateral flow test result is negative, you can carry on as normal. It is important to still adhere to stringent hand hygiene rules, wear a face covering and observe the 2 metre social distancing rule.


What should I do when I have taken the test?

If your test is negative, you should dispose of the test in your normal household waste and attend work as normal.


What should I do if I get a positive result on my lateral flow test?

If your test is positive, you should immediately self-isolate. You should contact your line manager as soon as possible, complete the COVID-19 Reporting Google Form and request a PCR test via the government website. You should only leave your house to attend your government COVID-19 test. The PCR test result will overrule the lateral flow test result.

If you have received a positive COVID-19 test result from an NHS testing site, you should not take a lateral flow test for 90 days.


What should I do if my confirmatory PCR test is negative?

If you had a positive lateral flow test but your confirmatory test is negative, you can attend work as normal. The confirmatory test is more reliable than the lateral flow test.


Can I let someone else use my test?

No. Your tests are issued to you for use at specific times aligned to your work rota. Do not share them or use them for other reasons.


What should I do when I have used all of my tests?

You should have been provided with sufficient tests for the month based on the information you provided, along with an extra test in case of error or an invalid result.

If you have a legitimate reason for needing an extra test on an exceptional basis, and can collect one from the Watford Post Room, then you may do so. Please note that additional requests such as this will be recorded and tracked to ensure that tests are only being used for their intended purpose.

If you require a test to be posted to you, then please request additional tests via the government scheme. More information is available here.

You will be able to order your tests for the following month as normal once the Google Form is open for orders.


What should I do if I don't want to take a test or be part of the programme?

The programme is entirely voluntary, although we strongly encourage you to take part in our scheme or use the government tests. You are not required to be part of the programme or to take tests to attend work.


I'm a contractor, can I have lateral flow tests?

If you are working on behalf of Camelot and have a Camelot email address, you are eligible for the scheme. Additionally, Incentive and Baxter Storey staff based on site are eligible for the scheme.

Visitors and ad hoc contractors coming to the site are not eligible for the scheme. However, if you are arranging for visitors or contractors to come to the site or collaborate in the field, please strongly encourage them to take a lateral flow test beforehand (whether through their own company's scheme or through the government scheme).


For Line Managers

What should I do if my team member refuses to take a test?

An individual cannot be forced or mandated to take a test. The reasons for encouraging testing may be explained/reinforced but no further action is required if testing is refused.


What should I do if one of my team members tests positive?

If an individual contacts you because they have tested positive, you should:

  • Make sure that they do not travel to work.
  • Check that the individual is self-isolating in line with government guidelines.
  • Ensure they are feeling okay.
  • Ensure they have booked a confirmatory PCR test via the government website through NHS Test and Trace.
  • Help them to complete Camelot's COVID-19 Reporting Google Form.
  • Make arrangements to cover their shift if applicable.


If their confirmatory test result is negative, they will be able to attend work.


What should I do if my team member tests positive but refuses to take a confirmatory test?

Public Health England currently requires any positive lateral flow test to be followed up with a PCR test. Please explain to your team member that this is a mandatory requirement.

You may wish to explain that the PCR test will overrule the lateral flow test result. This means that if their lateral flow test result was a false positive, the PCR test will enable them to return to life and work as normal straight away.


What should I do if my team member runs out of tests?

Your team member should have been provided with the correct number of tests for the month, with an additional test in case of error or an invalid result.

If your team member has a reasonable explanation for requiring an additional test and is able to collect one from the Watford Post Room, then they may do so. Please note that additional requests such as this will be tracked to ensure that tests are only being used for their intended purpose.

If your team member would require an additional test to be posted to them, then please ask them to request additional tests via the government scheme. More information is available here.

Need more Help?

If you require any more help using the lateral flow test kit, email for further questions.

Coronavirus Guidance:

If you have COVID-19 symptoms, or have contracted COVID-19, please refer to NHS guidance online here.

If you have symptoms of COVID-19 and your condition gets worse, or you do not get better after 7 days, use the NHS 111 online service here.

If you do not have internet access, call NHS 111

In the event of a medical emergency, dial 999

Do not delay getting help if you are worried. Trust your instincts.